Privacy Policy
Data Controller
Midlands Auto Recovery
Email: info@midlandsautorecovery.com
Phone: +44 20 8090 4005
Collected Personal Data
We may collect and process the following personal information:
- Full name
- Telephone number
- Email address
- Vehicle registration number
- Vehicle make and model
- Vehicle location and recovery destination
- Billing and payment information
- Address details
- Information provided through contact forms, emails, or telephone calls
- Website usage information (such as IP address, browser type, and cookies)
We only collect personal data that is necessary for providing our services and operating our business.
Purpose of collecting data
We collect and use personal data for the following purposes:
- To respond to enquiries and service requests
- To provide vehicle recovery, roadside assistance, and transportation services
- To identify and locate vehicles requiring recovery
- To communicate with customers regarding bookings and service updates
- To process payments and issue invoices
- To maintain business records and customer service history
- To comply with legal, regulatory, and insurance requirements
- To improve our website, services, and customer experience
- To prevent fraud and protect the security of our business and customers
We process personal data only where we have a lawful basis to do so, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Customer consent where required